Arun Customers Only: As of 1st February 2026, Arun District Council will be directly responsible for all missed bin reporting. Please read the latest update under "Service Updates"

Arun Service Changes - Starting 1st February 2026

 

Customers are requested to note that from 1st February 2026 Arun District Council are the provider of your Green Waste Collection Service with Biffa acting as the subcontractor for the subscription and collection services.

You will see little change in how the service is provided to you, with the exception that in the event of a missed collection only, from 1st February 2026  can report a missed bin here

www.arun.gov.uk/missed-collections  or by calling Arun District Council’s Customer Services Team on 01903 737500.