Important Notice: Temporary Technical Difficulties
We have been experiencing technical issues on our phone lines which may result in longer holding times than usual. Our team is working to resolve the problem as quickly as possible, and we appreciate your patience during this time.
If your enquiry is not urgent, please consider contacting us via email or using our online services where available.
Thank you for your understanding.
Service Update- Hereford Collections
We are currently experiencing unforeseen operational issues which are affecting our collections in the Hereford area. While we are working hard to resolve this, please be aware that selected locations will not receive their scheduled waste collection until the next service date.
To help mitigate the inconvenience, we will be accepting side waste on the next scheduled collection for affected households—where operationally possible. Please ensure any additional waste is securely bagged in black bin liners and placed beside your bin.
Thank you for your patience and understanding during this time and we apologise for any inconvenience caused. If you have any questions or need further assistance, please do not hesitate to contact our team.