The greener way to recycle your garden waste

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Green Waste Club is blooming great

Thank you to all those who participated in this year’s customer satisfaction survey.  The Green Waste Club has received a huge thumbs-up from the people who count most – the customers!


Of the 850-plus responses we received, 96% were satisfied with the Club overall, 96% again were satisfied with the reliability of the service, and 94% thought the Green Waste Club was value-for-money.


Of those that contacted the Club’s call centre, 95% were satisfied with the service received.  Of those that have seen or spoken to their garden waste collection crews, 98% were satisfied with their collection crews.


Amongst the comments received were:


“Great service – saves having to go to the tip every 5 mins!”


“An excellent service that is both reliable and well regarded.”


“Your service is always excellent, on time, and your operatives are always helpful.”


“Don’t know how we coped before we joined the Green Waste Club.”


“We are very happy with the Green Waste Club, a fantastic service which is good value.”


The Club’s 47,000 members have so far helped to collect over 78,000 tonnes of garden waste for recycling into compost, so avoiding expensive landfill or disposal.



The Green Waste Club prides itself on strong partnerships with other organisations..

Click here to view a list of Green Waste Club Partners


Biffa Municipal Ltd

Unit 10
Invicta Business Park
London Road
TN15 7RJ

The Green Waste Club

Launched in 2005, the Green Waste Club gives residents the opportunity to recycle their garden waste in a cost effective and convenient way.  

Since the launch over 55,000 residents have joined and together they have diverted almost 60,000 tonnes of garden waste from landfill.

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Read more about the Green Waste club

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Contact the Green Waste Club

If you have any queries about our service then please visit our contact page.