Green Waste Club - Terms and Conditions

1. The hire period of the Brown Bin is from 1st April to 31st March the following year; members joining after the 1st April will only enjoy the service until 31st March the following year.

2. Brown Bins can only be delivered; customers are not permitted to collect them.

3. The Brown Bin remains the property of Verdant Group Plc.

4. The householder is responsible for the safe use of the Brown Bin and the company ‘will accept no liability for injury due to improper use’.

5. The householder will be charged a £23.50 incl. VAT fee to replace a stolen or damaged Brown Bin (unless damaged by Verdant).

6. If you move property within the East Northamptonshire area you can transfer the bin. You need to notify us in writing of any change of address. If you move out of the East Northamptonshire area the annual fee is non refundable.

7. Should the service not be renewed by the resident a collection fee of £11.75 incl. VAT will be charged.

8. Members must ensure that the Brown Bin is left at the curtilage of the property, adjacent to the public highway, or collection point agreed by the supervisor, by 7:00am on the designated day of collection. The Brown Bin must be clearly visible. (We reserve the right to change the collection day but will notify residents in advance).

9. Bins must not be placed out for collection earlier than 6pm on the evening before your scheduled collection day, and must not be stored on the highway when not in use.

10. The Brown Bin must be able to be safely manoeuvred by our staff and be capable of being lifted safely by the vehicle. The driver’s decision in respect of the safe operation will be final, subject to review by a supervisor.

11. Ensure that all materials placed in the Brown Bin comply with the guidelines set out on what should and should not be presented for collection, as indicated below.

1. We accept "Green Waste" - botanical waste consisting of grass cuttings, hedge clippings, prunings, leaves (excluding street sweepings), wood chippings, timber (excluding painted or treated timber) unless exceeding 100mm in diameter, logs, dead plant material or roots.

2. We cannot accept kitchen waste (includes fruit, vegetables and tea bags) or genetically modified waste. Compostable waste must be free from any other from of contamination unless agreed in writing (e.g. synthetic twine).

12. Ensure that all waste placed in the Brown Bin is left loose and not contained in bags of any kind.

13. Ensure that the lid of the Brown Bin is closed. Any waste not presented in the green waste Brown Bin will not be collected.

14. If the Green Waste is contaminated, residents should remove the material and present the bin out on next collection day. A one off payment of £41 incl. VAT will be made if the resident wishes Verdant to empty the contaminated waste from the Brown Bin.

15. We reserve the right to amend the acceptance criteria at any time.

16. Bank Holiday Mondays: The Green Waste Service will roll forward one day, for example; Monday will be collected on a Tuesday. Collections will occur as normal on Good Friday.

17. The service will be suspended for a period of two weeks over Christmas. Details will be advertised in the Nene Valley News and both the

East Northamptonshire website;

www.east-northamptonshire.gov.ik

and the Green Waste Club website;

www.greenwasteclub.co.uk

18. Renewal payments are required by 30th April following expiry of the current years subscription to avoid interruption or suspension of the service.

The Brown Bin will not be collected if any of the above conditions are not met. If for any other reason the green waste is not collected, the members must notify Verdant on 01234 742 765 by 3pm of the next working weekday. After this time we will assume that you, the member does not require a collection and the waste will be collected on the next scheduled day of collection, and not before.