1.       The hire period of the Brown Bin is from 2nd April to 1st April the following year; members joining after the 2nd April will only enjoy the service until 1st April the following year.

2.       Brown Bins can only be delivered; customers are not permitted to collect them.

3.       The Brown Bin remains the property of Verdant Group Plc.

4.       The householder is responsible for the safe use of the Brown Bin and the company ‘will accept no liability for injury due to improper use’.

5.       The householder will be charged a £20 + V.A.T. fee to replace a stolen or damaged Brown Bin (unless damaged by Verdant).

6.       If you move property within the East Northamptonshire area you can transfer the bin. You need to notify us in writing of any change of address. If you move out of the East Northamptonshire area the annual fee is non refundable.

7.       Should the service not be renewed by the resident a collection fee of £10 + V.A.T. will be charged.

8.       Members must ensure that the Brown Bin is left at the curtilage of the property, adjacent to the public highway, or collection point agreed by the supervisor, by 7:00am on the designated day of collection. The Brown Bin must be clearly visible. (We reserve the right to change the collection day but will notify residents in advance).

9.       The Brown Bin must be able to be safely manoeuvred by our staff and be capable of being lifted safely by the vehicle. The driver’s decision in respect of the safe operation will be final, subject to review by a supervisor.

10.    Ensure that all materials placed in the Brown Bin comply with the guidelines set out on what should and should not be presented for collection, as indicated below.

1.       We accept “Compostable waste” – material that is suitable for open windrow composting including plant stems, leaves, stalks.  Compostable waste must be free from any other form of contamination unless agreed in writing (e.g. synthetic twine)

2.       We accept “Green waste” – botanical waste consisting of grass cuttings, hedge clippings, prunings, leaves (excluding street sweepings), wood chippings, timber (excluding painted or treated timber) unless exceeding 100mm in diameter, logs, dead plant material or roots.

3.       We cannot accept kitchen waste or genetically modified waste.

11.    Ensure that all waste placed in the Brown Bin is left loose and not contained in bags of any kind.

12.    Ensure that the lid of the Brown Bin is closed.  Any waste not presented in the green waste Brown Bin will not be collected. 

13.    If the Green Waste is contaminated a one off payment of £35 + V.A.T. will be made to empty the contaminated waste from the Brown Bin.

14.    We reserve the right to amend the acceptance criteria at any time.

15.    Bank Holidays: The Green Waste Service will roll forward one day, for example; Monday will be collected on a Tuesday.

16.    The service will be suspended for a period of two weeks over Christmas. Details will be advertised in the local press or on the Green Waste Club website, www.greenwasteclub.co.uk

The green waste bin will not be collected if any of the above conditions are not met.  If for any other reason the green waste is not collected, the members must notify Verdant on 0800 781 7135 by 3pm of the next working weekday.  After this time we will assume that you, the member does not require a collection and the waste will be collected on the next scheduled day of collection, and not before.